Privacy Policy

Introduction

At Alex Groberman Labs, we are dedicated to protecting the privacy of our clients and website users. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when using our website and services. If you have any questions or concerns about this policy or how your data is handled, please contact us.

Information Collection

We collect personal data that you voluntarily provide, such as your name, email address, phone number, and payment information, when you sign up for our services, subscribe to a plan, or make a purchase. Additionally, we may collect information about your interactions with our website through cookies and other tracking technologies to enhance user experience and improve our services.
We may also collect non-personal information, such as your IP address, browser type, and device information, to analyze usage trends and administer the site. Cookies are used to deliver relevant content and advertisements based on your interactions with our site.

How Information is Used

The personal information we collect is used to:
• Provide and improve our services
• Process transactions and manage billing
• Respond to inquiries and provide customer support
• Personalize your experience on our website
• Send marketing communications, if you have opted in
• Ensure compliance with applicable laws and regulations
We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers (such as payment processors and hosting providers) to perform services on our behalf. These third parties are contractually obligated to keep your information confidential and secure.

User Rights

You have the right to:
- Access your personal data that we hold
- Request the correction or update of any inaccurate information
- Request the deletion of your personal data (with certain legal and administrative exceptions)
- Opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly
If you request the deletion of your data, we will take reasonable steps to honor your request. However, we may retain certain information for legal, security, or administrative purposes, such as recordkeeping and compliance with obligations.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. All payment transactions are securely processed through third-party providers who comply with necessary security standards (e.g., PCI-DSS). While we make every effort to protect your data, no system can be entirely secure, and we cannot guarantee the absolute security of your information.
Third-Party Links and Services
Our website may include links to third-party websites, applications, or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.

ADA Compliance and Accessibility

Alex Groberman Labs is committed to ensuring our website is accessible to all users, including individuals with disabilities, in compliance with the Americans with Disabilities Act (ADA). We strive to make our site easy to navigate and compatible with screen readers and other assistive technologies. If you encounter any issues related to website accessibility, please contact us, and we will make every effort to resolve the issue promptly.

Policy Changes

Alex Groberman Labs reserves the right to modify this Privacy Policy at any time. If significant changes are made, we will notify users through the website or via email. Your continued use of our website and services after such changes constitutes your acceptance of the revised policy.