Google Business Profile Optimization Guide
A strong Google Business Profile (GBP) helps your local search rankings, brings more customers, and shows people they can trust you. It is a non-negotiable, absolutely vital part of any good Local Business SEO strategy.
This guide shows how to pick categories, write good content, add photos, and handle questions to make your business show up better in local searches. That said, if you want to skip all the details and just go straight to a Local SEO Audit Checklist, feel free to do so.
Picking Categories
The right categories in your Google Business Profile tell Google what you do and help you show up in searches.
How to Pick Categories:
Main Category:
- Pick one category that shows your main work
- Example: A bakery should pick "Bakery" instead of "Restaurant"
Extra Categories:
- Add more categories to show other things you do
- Example: A spa could add "Massage Therapist" and "Facial Spa" with "Day Spa"
Study Other Businesses:
- Look at categories used by top businesses like yours. Tools like GMB Everywhere or BrightLocal show this
Change Categories When Needed:
- Check and fix your categories when you add services or change your business
Tip: Don't add categories that don't fit - this makes things unclear for people and search
Writing Good Content
What you write on your Google Business Profile brings in customers and helps people find you.
Main Parts to Write Well:
Business Write-Up:
- Write a short, clear description of what makes your business special
- Example: "Family-owned bakery making fresh bread, custom cakes, and gluten-free sweets in downtown Los Angeles"
Services and Items:
- List what you sell or do, with prices if they stay the same
Updates:
- Write new posts about sales, events, or news
- Example: "New pumpkin drinks here! Get them this fall"
Tip: Use good pictures and tell people what to do next like "Call Now" or "Order Online"
Working Hours:
- Keep your hours correct, including holiday changes
Business Facts:
- Add things like "Women-led," "Free Wi-Fi," or "Outdoor Seats" to tell people more
Tip: Change your profile often to keep it new for people and Google
Making Photos Better
Good photos make your profile look better and help people trust you.
How to Use Photos Well:
Use Clear Pictures:
- Add sharp, clear photos that show your business, what you sell, and your team
Main Photo and Logo:
- Pick a good main photo that shows what you do and make sure your logo looks right
Show Your Place:
- Add photos of your building, inside space, and special things about it
Show What You Do:
- Take pictures of your work or items
- Example: Restaurants can show plated food, drinks, or cooking
Add Location to Photos:
- Use GeoImgr to put your location in photo data for better local search. If you have a multi-location business, it will require a slightly different strategy.
Ask for Customer Photos:
- Get happy customers to add their own pictures
Tip: Add new photos often to match seasons and sales
Handling Questions
The questions section lets you help customers and show what you know.
How to Handle Questions Well:
Watch for Questions:
- Check often for new questions and write back quickly
Answer Common Questions:
- Add and answer questions people ask a lot
- Example: "Q: Do you have food for vegans? A: Yes, we make many vegan sweets"
Use Search Words:
- Put search words in your answers naturally
Fix Wrong Info:
- Watch for and report wrong answers from others
Get Customers Talking:
- Ask happy customers to ask and answer questions
Tip: Write clear, short answers that help people fast
Checking Your Results
Making your profile better starts with good changes - watching the numbers helps you keep doing well.
Numbers to Watch in Google Business Profile:
Search Words:
- See what words people use to find you
Profile Looks:
- Count how often people see you in search or maps
What People Do:
- Track calls, website visits, directions, and bookings
Photo Views:
- See how your photos do compared to others
Tip: Use Google Analytics to see visitors from your Business Profile
Final Points
A good Google Business Profile helps more local people find and trust you. Work on categories, writing, photos, and questions to make a profile that brings in customers and ranks better in local search.
Start by checking your profile now and make these changes bit by bit to get better search spots and more customer interest.